Try a safe boot: To disable certain software that loads at startup and to run cleanup processes that may resolve random gremlins in your system, try a safe boot: Restart your Mac, and, immediately after you hear the startup sound, press and hold the Shift key until the gray Apple logo appears on the screen.
Contact the device’s manufacturer for assistance.ĭisable plug-ins: If the app that’s crashing includes any extensions, plug-ins, or other extras, try disabling or removing them to rule out the possibility that the add-on software is the culprit. If not, the device may be faulty or, more likely, it may require updated software or firmware. If relaunching (or force-quitting and then relaunching) an app doesn’t do the trick, if none of your apps respond, or if your mouse pointer is frozen, move on to the following steps-try each one, in order, until the problem goes away.ĭisconnect peripherals: If you attached any new devices recently-especially USB devices-try disconnecting them. More often than not, that will be enough to bring the app back to life. (Sometimes you may need to repeat this once or twice to get the app to quit.) If this force-quitting succeeds, try relaunching the app. One way to do this is to press Command-Option-Esc, select the app in the list that appears, and then click Force Quit.
If other apps respond, and especially if the SPOD appears only when you hover the pointer over a window or menu belonging to the app that was in the foreground when your Mac stopped responding, try force-quitting that app. Switch to another app: Try switching to another app-for example, by clicking its Dock icon or pressing Command-Tab. If your symptom is an unresponsive Mac-perhaps featuring the dreaded spinning wait cursor, sometimes refered to as the “spinning beach ball” or as I like to call it, the “spinning pizza of death” (SPOD)-you’ll need to narrow down the cause. Sometimes, however, an app freezes but doesn’t quit. When an application crashes a second time after you relaunch it, OS X asks if you want to reopen its windows. (If it continues to crash, follow the steps below, beginning with “Restart.”) Either way, as long as the app functions correctly from then on, you can go about your business.
I suggest clicking Don’t Reopen, on the theory that something in one of the open windows may have caused the crash. Skip reopening windows: If the app crashes again after you relaunch it, you’ll see a message asking whether you want to reopen the windows that were open the last time. I'd rather try everything before I take it to the Apple Store because I need it for work.If you change your preferences to prevent crash reports being sent to Apple automatically, a dialog box like this appears when an app crashes. I've done a hardware test (through the built-in hardware check) and there seem to be no issues. After I closed it through the monitor, it worked normally. I've once seen Facebook Messenger push my processor to 100% for whatever reason. I am thinking that it might be a memory leak.
I also don't have any background tasks that could freeze up the Mac. I've completed it just minutes ago so I don't know if it's effective or not, as this problem doesn't appear every time and it's random.ĭo you have any other suggestions if the NVRAM doesn't work? Reinstalling the OS could work? It's annoying. In most cases, it resumes after a few seconds which doesn't bother me, but in others, it freezes completely and I have to reset it (maybe if I let it idle, it would resume, but after 10 seconds or so, I just shut down the computer and restart). Sometimes, it freezes when going out of sleep mode. My new 2020 MacBook Air (i3) has a problem.